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We are committed to privacy, and using information which you provide us to your benefit. One of our aims as an Internet Service Provider is to encourage loyalty from our users, so therefore we are not going to deliberately do something that will displease you.

The following describes how we gather and distribute information...

  • registration forms (eg. to sign up for an account)
  • on-line transactions (eg. to register a Domain Name)
  • observance of behaviour (eg. which pages you tend to visit most often)

We may use this information to, for example:

  • improve the content of the site
  • improve the navigation of the site
  • display advertising more likely to interest you
  • provide you with particular services
  • contact you where necessary
  • promote selected partners

Areas which affect your privacy...

Information Gathered Automatically

We use your IP address (Internet Protocol address such as 255.255.255.255, assigned to you by us - your ISP - while you are online) to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information, such as what country you live in.

We may also gather data such as what particular browser you are using, such as Internet Explorer, and its version eg. 5.5

Cookies

We may use cookies to deliver content specific to your interests and to save a password so you don't have to re-enter it each time you visit our site. The cookies will not contain specific personal information such as your credit card number or your street address. They may however include your name or the fact that you have visited the site a certain number of times, for example.

Contact Information

If we collect contact information from you (like your name and email address), we may use it to send you information about our company and, occasionally, promotional material from some of our partners. Your contact information is also used to contact you when necessary. For example, this could involve informing you that a section of the site that you use has moved location.

Demographic and Profile Data

If we collect demographic data from you (such as address and post code), we may use this to tailor your experience at our site, showing you content that we think you might be interested in, and displaying the content according to your preferences. This information may be shared with advertisers on an aggregate basis, but personal information is never divulged.

Links to Other Sites

This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Financial Information

Financial information (like your account or credit card numbers) is never shared, except where necessary to process an individual transaction.

Online Surveys

Our online surveys may ask visitors for contact information (like their email address) and demographic information (like their postal code, age, or income level). We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Online Competitions

We may run contests on our site in which we ask visitors for contact information (like their email address) and demographic information (like their postal code, age, or income level). We use contact data from our contests to send users information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Public Forums

This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All stores of user information are password protected and can only be accessed by our staff, while working within our internal network, or in some cases by you, using a password you have chosen.

Children's Guidelines

We do not solicit information deliberately from minors, although it is possible that unknown to us, minors may make use of our services.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. If you are sent a communication such as an email, opt-out instructions will be provided.

Contacting us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us using the contact information on this site.